We provide signature services for a memorable vacation experience! We are very committed to handling your vacation as if it were our own! 

• Easy Access - Your Vacation Planner is available via toll free number, fax & email - before, during and after your vacation.
• Free Guest Services - Dining, activity arrangements, & group services. We're there at every step.
• Convenient E-docs - Universal usually provides easy to print & manage e-docs.
• Price Protection - We will continue to check for discounts and will proactively apply any savings for which your booking will qualify.
• Tips & Resources - We are experienced travelers and are thrilled to share our knowledge and reference materials with you so you can make the most out of your trip.
• Group & Incentive Experts - We have extensive experience assisting family and corporate groups and are experts at helping groups make the most out of their trip! Escort and on-site services are available too!
• No Agency Fees - Need to change your date, modify your arrangements or cancel? We are here to help, and we will not charge you an agency fee for the service. Of course normal supplier fees will apply, but we know you will be so happy with our service that you will book again! 

Stay at any of the three on-site resorts and enjoy these benefits:

ON-SITE HOTEL BENEFITS

• COMPLIMENTARY Universal ExpressSM ride access* to skip the regular lines at most theme park rides and attractions
• Complimentary resort-wide transportation via water taxi or shuttle bus
• Resort-wide charging privileges with your room key card
• Complimentary package delivery to your room
• Priority restaurant seating
• Complimentary scheduled transportation to nearby Wet ‘n Wild® water park, SeaWorld®, Discovery Cove® and AquaticaTM. Reservations are required 24 hours in advance. Limited availability.